Privacy Policy
Last updated: June 15, 2026
Haven Migration Services Inc. (“we”, “our”, “us”) is dedicated to protecting your privacy. This document outlines how we collect, use, and secure your personal information during your interactions with our website.
1. Scope & Legal Framework
We process data in accordance with Canada\'s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable regional data protection frameworks. For individuals visiting our site from other regions, we apply the standard protections required by those jurisdictions where possible.
2. Data We Collect
We may collect the following categories of information:
- Information you provide directly: Name, email address, phone number, and background information sent via assessment forms.
- Information collected automatically: IP address, browser type, pages visited, and interaction times.
- Cookies and tracking data: Information collected through analytics and advertising tools with your consent.
3. Purpose & Legal Basis for Processing
We process your personal information based on the following legal foundations:
| Purpose | Data Category | Legal Basis (PIPEDA / Consent) |
|---|---|---|
| Responding to assessments | Name, Email, Phone, Message | Explicit User Consent / Contract Pre-step |
| Website optimization | IP, Browser, Pages visited | Implied / Opt-in Cookie Consent |
| Relevant updates & marketing | Email, Preferences | Explicit Opt-in Consent |
4. Cookie Settings & Google Consent Mode
We use Google Consent Mode v2 to manage your privacy choices. Analytical and marketing cookies will remain inactive until you explicitly accept them. You can update your preferences at any time by clicking the "Cookie Settings" link in our footer.
5. Data Sharing & Third-Party Disclosure
We do not sell or rent your personal information. We may share your data with trusted partners under the following conditions:
- With service providers who help run our website and business operations.
- When required by law or to respond to valid requests from public authorities.
- To protect our legal rights or defend against legal claims.
6. Data Retention & Security
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to meet legal and regulatory requirements. We use standard physical and electronic security measures to protect your data from unauthorized access.
7. Your Rights
Depending on your location, you have the right to access, correct, or request the deletion of your personal information. If you have questions or wish to file a complaint, you can contact the Office of the Privacy Commissioner of Canada (OPC) or reach out to us at [email protected].